Frequently Asked Questions

Below are the frequently asked question help topics for Greene Dining Accounts & Memberships. Please click on a topic to expand the answer.

Membership FAQ

• How do I pay for Memberships?
  All payments are made via Paypal.com. Paypal accepts all major forms of credit cards and checks.

• I just cancelled my Greene Dining Membership, so why does it still say I have Package X in my Membership Dashboard?
  Cancelling or Modifying a membership does not immediately revoke or change your old package or options. Your old package and options will remain in effect until your next scheduled billing cycle, at which point the cancellation or modification will take effect. i.e. If you purchase the Basic Package on June 1st, 2010 and cancel it on July 1st, 2010 - that basic package and options will remain in effect until September 1st, 2010 ( 1 billing cycle ).

• Can I upgrade my membership to Greene Dining and when does it take effect?
  You can upgrade or downgrade your Greene Dining membership at any time via your Dashboard. However, Modifications and Cancellations are not applied until the start of your next billing cycle, meaning your current package and options will remain active until that time, at which point your modifications or changes will then take effect.

• I accidentally cancelled my Greene Dining membership, can I re-purchase another membership and if so, how long do I have to wait before I can.
  Once you cancel your membership, that package and options will remain active until your next scheduled billing cycle at which time your membership will be closed. However, if you purchase another package while in the cancellation waiting period, your new package will take effect effect immediately and your old package will be closed.

Advertising Opportunities FAQ

• I purchased Package X and want to showcase my listing on the home page of Greene Dining, how do I do that?
  You begin by logging into your dashboard and clicking into the "Advertising" panel. In that advertising panel, you would click on the "Featured Listing" tab. In that tab you will see a form in which to select the months you wish to feature your listing on the home page. Simply use the drop down to select the month(s) and click Submit. Your listing will then be added to the random rotation for that month.

• I only have the Free Package but still want to showcase my listing on the home page of Greene Dining, can I do that?
  Absolutely. Even if you don't have a package subscription, you can still purchase advertising opportunites a la carte from within your main dashboard. You begin by logging into your dashboard and clicking into the "Purchase Add-Ons" panel. In that panel, you will see all of the a la carte items available for purchase. You will "Add to Cart" the "Featured Listing" option, then click "Checkout" at the bottom of the page. On the next page you can select how many months you wish to purchase and enter in any promo codes you may have. All purchases are made via Paypal.com. Once you purchase the featured listing, you would log into your dashboard and click the "Advertising" panel. In that advertising panel, you would click on the "Featured Listing" tab. In that tab you will see a form in which to select the months you wish to feature your listing on the home page. Simply use the drop down to select the month(s) and click Submit. Your listing will then be added to the random rotation for that month.
  

• I purchased Package X and want to showcase my listing on the home page of Greene Dining, how long do I have to actually schedule my showcased listing?
  Featured Listings can be scheduled up to a year in advance from the current date, but must be chosen within your current billing cycle.

• How long will my Featured Listing be shown on the home page of Greene Dining?
  Featured Listings, Preferred Placements & Featured Coupons are shown for a minimum of 500 unique views or until the end of the scheduled month, whichever condition is met first.